Autopass Card

All foreign vehicles entering Singapore must have a valid Autopass Card and LTA's approval email. The Autopass Card serves as an electronic Vehicle Entry Permit for foreign cars and motorcycles and is used to record your vehicle’s entry into Singapore and to pay all entry and exit fees when your vehicle is driven out of Singapore.

Autopass Cards are non-transferable. Each Autopass Card is encoded with particulars of the vehicle it is issued to. It is an offence to misuse an Autopass Card issued to another vehicle.

At a glance

Important 

VEPs for Social Vist Pass holders have a validity period of up to 14 days from the date of the vehicle's entry into Singapore and can be extended up to 5 days before it expires. Enforcement action, including the seizure of vehicles, will be taken against vehicles with expired VEPs in Singapore.

Click here to find out how to extend VEP for Malaysia-registered cars and motorcycles.

Click here to find out how to extend VEP for other foreign-registered passenger cars and motorcycles.

Understanding the Autopass Card

The Autopass Card is a stored-value card for all foreign vehicles entering Singapore. It is used to pay all fees and tolls for your vehicle and serves as an electronic Vehicle Entry Permit for foreign cars and motorcycles. Autopass Cards are non-transferable. Each Autopass Card is encoded with particulars of the vehicle it is issued to. It is an offence to misuse an Autopass Card issued to another vehicle.

Getting and using an Autopass Card

Purchasing an Autopass Card

Autopass Cards are available in either of the two values:

$10 - with a pre-loaded cash value of $4 and a non-refundable card cost of $6.

$20 - with a pre-loaded cash value of $14 and a non-refundable card cost of $6.

Please refer to the relevant sections below on how to apply and pay for an Autopass card.

Using your Autopass Card

When entering or exiting Singapore via Tuas or Woodlands Checkpoint, insert your Autopass Card into the card reader at the immigration booth to record your entry and exit and pay the applicable fees and charges.

Please refer here (PDF, 231kB) for the step-by-step guide on using your Autopass Card.

Apart from paying entry and exit fees and charges, you can also use your Autopass Card for the following: 

• Payment for rides on public buses, MRT & LRT
• Payment at car parks with CEPAS logo
• Payment for ERP (for vehicles with a dual-mode IU installed)
• Payment at selected retail outlets with this logo:

Topping up an Autopass Card

Your Autopass Card can be topped up to a maximum of $500. You can top up your card in the following ways:

Via NETS

• Singapore Bank ATMs (DBS/ POSB/ OCBC/ UOB)
• NETS Self-Service Stations
• NETS Top-Up Machines located at selected car parks
• NETS Sales & Customer Service Centre

Via cash

• 7-Eleven
• Cheers
• FairPrice Xpress

Via credit and debit cards (Foreign and Singapore-issued)

• For NETS FlashPay card: Download the NETS App from Google Play Store or Apple App Store and register for Auto Top-Up (ATU) service to top up on-the-go. Registration for ATU service is not required for ad-hoc top-up.
• General Ticketing Machines (GTMs) at MRT stations

Use our calculator to check your entry and exit fees and charges to ensure that you have sufficient funds in your Autopass Card.

Your Autopass card can be topped up to a maximum of $500. If you need to make payment of more than $500:

• If your vehicle is exiting via land. Insert your Autopass Card into the card reader at the immigration booth in Tuas or Woodlands Checkpoint when you are driving out of Singapore and visit LTA’s VEP/Toll Office within Tuas or Woodlands Checkpoint to make the payment for applicable fees, preferably by NETS for a faster transaction. Cash (in Singapore dollars), credit card, or debit card will be accepted. 
• If your vehicle is exiting Singapore via sea or air. You will need to settle your fees and exit procedures over the counter at LTA's Customer Service Centre, after your vehicle exits Singapore. To do so, you will first need to submit a request via LTA's online feedback form. Please select the “Vehicle Matters” category and the “Autopass, Vehicle Entry Permits and Tolls” sub-category for your request to be processed more promptly. We will reply to you via email with an appointment date and time to visit LTA's Customer Service Centre, 10 Sin Ming Drive, Singapore 575701 to settle your fees and exit procedures. For a faster transaction, please make payment by NETS.

Autopass Card Validity

You can check your CEPAS Autopass Card's expiry date via:

• NETS App (Google Play Store or Apple App Store), by simply placing your Autopass card against the back of your NFC enabled mobile phone.
• NETS Self-Service Stations
• NETS Top-Up Machines
• Add Value Machines Plus (AVM+)
• General Ticketing Machines (GTMs)
• LTA's VEP/Toll office within Woodlands or Tuas Checkpoint

Checking Autopass Card Balance and Transaction History

You may view your CEPAS Autopass Card's transaction history and balance in NETS App, or at any NETS Self-Service Stations and NETS Top-Up Machines.

You can check the transaction history of your CEPAS Autopass Card via:

• NETS App (Google Play Store or Apple App Store) (up to the last 30 transactions), by simply placing your Autopass card against the back of your NFC enabled mobile phone.
• NETS Top-Up Machines (up to the last 25 transactions)
• NETS Self-Service Stations
• NETS Customers Service Centre
• Singapore Bank ATMs (DBS/POSB/OCBC/UOB) (up to the last 10 transactions)

Please note that you may have to pay a service fee to print the transaction history.

Getting a refund for unused value in Autopass Card

You can get a refund for the unused value in your Autopass Card by submitting the completed refund application form (PDF, 61kB) and your Autopass Card at LTA's office within Tuas or Woodlands Checkpoint when driving the vehicle out of Singapore.

You can opt to have the cash balance refunded in two ways:

1. A cheque to be mailed to your provided address (in Singapore or Malaysia only)
   
2. Direct credit into a Singapore bank account

• Indicate the bank’s name, the account holder’s name, and the account number on the refund application form.
• If the bank account holder is not the refund applicant, submit a copy of the identity card or passport of the bank account holder.

Alternatively, you may send the completed refund application form (PDF, 61kB) and your Autopass Card to LTA's Customer Service Centre, 10 Sin Ming Drive, Singapore 575701 via registered mail. LTA is not responsible for any documents lost in transit. Refunds can only be processed when all required documents and Autopass Cards are received and all outstanding payments for the vehicle are settled.

Reporting loss of your Autopass Card

If your Autopass Card is stolen or lost in Singapore or Malaysia, make a report at any police station in the respective country. You are required to report the loss of your Autopass Card to LTA and submit your police report and vehicle information via LTA's online feedback form. Please select the “Vehicle Matters” category and the “Autopass, Vehicle Entry Permits and Tolls” sub-category for your report to be processed more promptly. 

If you lost your card in Singapore, when departing Singapore at Tuas or Woodlands Checkpoint, show the police report to the officer at LTA's VEP/Toll office for assistance.

You can apply and pay for a new Autopass Card for your Malaysia-registered car or motorcycle via our digital service here. Please refer here for a step-by-step video guide to apply for an Autopass Card for your Malaysia-registered car or motorcycle at least 2 weeks before your intended trip into Singapore.

After receiving LTA's approval email for your online application, you may collect your card within 6 months from the date of the email (refer to the steps in LTA's approval email).

If you need help with your online application, please call or visit our service centres (open 24 hours daily) located in Malaysia.