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Card Replacement, Cancellation and Return

Please note that LTA’s e-services for Vocational Licence (VL) will be transitioning from the current LicenceOne (L1) portal, also known as GoBusiness Licensing (GBL), to the new GoBusiness (GB) portal which is scheduled to go-live on 14 January 2025.

 

To facilitate the transition to the new GB portal, VL digital services (e.g. GBL and AXS) will not be available from 6 January 2025, 12:00 AM till 13 January 2025, 11:59 PM.

 

To avoid delays on your VL application/renewal, kindly perform and complete your VL transaction(s) early (e.g. submission of pending documents, completion of renewal requirements and application/renewal fee, etc) before 6 January 2025.

 

Thank you for your understanding and cooperation.

 

Learn how to replace, cancel or return your vocational licence card.

Please note that due to system maintenance, vocational licence digital services (including services on GoBusiness Licensing portal and AXS) will not be available on 7 December 2024 from 8am to 4pm.

 

At a glance

Understanding how to replace, cancel and return your vocational licence card

If you want to replace a lost or damaged card, submit an application online via the GoBusiness Licensing portal.

 

If you no longer wish to hold your vocational licence, submit an application online to cancel the card via the GoBusiness Licensing portal.

 

If you are asked to return your card to LTA, make an appointment online to visit the LTA Customer Service Centre.  If your vocational licence has expired, you can also return your card by making an appointment online.

Related digital services

GoBusiness Licensing portal

 

Please note that due to system maintenance, vocational licence digital services (including services on GoBusiness Licensing portal and AXS) will not be available on 7 December 2024 from 8am to 4pm.

 

 

Understanding how to replace, cancel and return your vocational licence card

 

There are various digital services you can use to replace, cancel and return your vocational licence card.

 

Replacing your vocational licence card

 

With effect from 1 April 2023, it is no longer necessary for drivers to hold a physical VL card. Drivers can use their Digital LTA VL as an official identification document upon request by Authorities. The Digital LTA Vocational Licence is recognised as an official document issued by LTA. There is no difference between the Digital LTA VL and the physical card.

If you still wish to replace a lost or damaged vocational licence card after you have been issued a Digital LTA VL on the Singpass app, you will need to submit an application at the GoBusiness Licensing portal with an administrative fee of $21.80. You will receive the physical licence via registered mail within 20 working days after your application is approved.

 

How to replace your vocational licence card

 

Cancelling your vocational licence 

 

If you no longer wish to hold your vocational licence and it has not yet expired, you can submit an application online to cancel your licence together with the card at the GoBusiness Licensing portal

After you successfully submit your cancellation, you will immediately receive LTA’s confirmation via your GoBusiness Licensing account and email. If you do not receive any confirmation after a short wait, let us know via our online contact form.

Learn more about the steps below.

How to cancel your vocational licence

After your vocational licence is cancelled, if you would like to hold a vocational licence again, you would need to apply afresh. Please note that it is a serious offence to drive a Public Service Vehicle without a valid vocational licence.

 

Returning your vocational licence card

 

LTA may ask you to return your vocational licence card. To return your card, make an appointment online to visit the LTA Customer Service Centre at 10 Sin Ming Drive S575701.  The operating hours are Monday to Friday, 8.00 am to 4.30 pm, excluding public holidays.

Make appointment at LTA , select "Public Service Vehicle" > "Vocational Licence" > “Surrender of Vocational Licence Card”.