You may reach us via the contact form.
For reporting of illegal parking, contact the Parking Enforcement hotline: 1800 3386 622
For speed camera feedback, and issues on driving offences such as speeding, running red light and reckless driving, contact the Traffic Police via their website.
For traffic conditions at checkpoints, contact the LTA Checkpoints Traffic Information hotline (Check-Tips): 6863 0117
For LTA related matters such as to request Expressway Monitoring and Advisory System (EMAS) assistance along expressways, to report on LTA emergency matters or faulty Traffic Lights or Street Lights, to enquire on active mobility issues (such as cycling), public transport, Vocational License, and vehicle related matters, contact the LTA Customer Service hotline: 1800 2255 582 (For overseas, dial +65 62255 582)
For feedback on service delivery matters, contact the LTA Quality Service Manager hotline from 9am to 5pm: 1800 2765 751
LTA Customer Service Centre at Sin Ming
10 Sin Ming Drive, Singapore 575701
Nearest MRT Station: TE8 Upper Thomson Station (Exit 3)
By bus: 130
By car: Use Marymount Road or Upper Thomson Road. Visitors may park at the public carparks in the area. As there are limited parking lots available, visitors are encouraged to take public transport.
Monday - Friday: 8.00 am to 4.30 pm
Closed on Saturdays, Sundays and Public Holidays
Christmas Eve, New Year's Eve and Chinese New Year's Eve: 8.00 am to 12 noon
Services at LTA's Customer Service Centre are strictly by appointment only and are for transactions that cannot be completed online. For greater convenience, please complete your transaction online using our Digital Services.
For transactions that cannot be completed online, you may request for assistance by using the contact form, or make an appointment before you visit LTA’s Customer Service Centre for these transactions.