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Note: Charges apply for mobile calls to "1800" service lines and only calls made from regular land lines are free.
Hotline | Service Purpose | Contact Number |
Parking Enforcement | Reporting of illegal parking | 1800 3386 622 |
LTA Checkpoints Traffic Information (Check-Tips) | Checking of traffic conditions at checkpoints | 68630117 |
LTA Customer Service Officers | For LTA-related matters such as: - Request Expressway Monitoring and Advisory System (EMAS) assistance along expressways - Report LTA emergency matters or faulty traffic lights or street lights - Enquire on active mobility issues (such as cycling), public transport, vocational licence and vehicle related matters, etc. |
1800 2255 582(Local)
+65 62255 582(Overseas) |
LTA Quality Service Manager | Feedback on service delivery matters | 1800 2765 751 (from Monday to Friday, 9am-5pm, expect public holidays) |
Visit us
LTA Customer Service Centre
Note: Services at LTA Customer Service Centre are strictly by appointment only and are for transactions that cannot be completed online. For greater convenience, please complete your transaction online using our Digital Services.
For transactions that cannot be completed online, you may request for assistance by using the contact form or make an appointment before you visit LTA Customer Service Centre for these transactions.
Address
10 Sin Ming Drive, Singapore 575701
Getting Here
Coming by | Directions |
MRT | TE8 Upper Thomson MRT station (Exit 3) |
Bus | Bus Services 130, 162 |
Car | Use Marymount Road or Upper Thomson Road. Visitors may park at the public carparks in the area. As there are limited parking lots available, visitors are encouraged to take public transport. |
Operating Hours
Mondays to Fridays: 8am – 4.30pm
Closed on Saturdays, Sundays and Public Holidays
Christmas Eve, New Year’s Eve and Chinese New Year’s Eve: 8am -12noon.
Other Useful Resources
Have queries relating to issues outside of LTA? These agencies or platform could be of help.
Traffic Police
For speed camera feedback and issues on driving offences (such as speeding, running red light and reckless driving), contact the Traffic Police.
Car Parks
For Housing Development Board (HDB) car parks, visit the HDB website.
For Urban Redevelopment Authority (URA) car parks, contact URA via the URA website.
For private car parks matters, contact the building’s respective management body, or Management Corporation Strata Title (MCST). Find their contact details via the Building and Construction Authority (BCA) website.
Public Transport Operators/Agencies
For feedback and queries on EZ-Link card matters, contact EZ-Link.
For feedback and queries on concession cards and schemes, contact TransitLink.
For feedback on bus and train services, contact the respective public transport operators:
Government Agencies
For feedback on national issues, you may submit your feedback to REACH Government Feedback Unit.
For feedback on municipal issues, you may submit your feedback through the OneService app.