Contact Us

Send your feedback or submit your enquiries via our online form.

If you have submitted your feedback via our online form, check the status here.

Note: Charges apply for mobile calls to "1800" service lines and only calls made from regular land lines are free.

STRICTLY BY APPOINTMENT ONLY

LTA Customer Service Centre

10 Sin Ming Drive, Singapore 575701

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Getting Here

Operating Hours

Mondays to Fridays: 8am – 4.30pm

Closed on Saturdays, Sundays and Public Holidays
Christmas Eve, New Year’s Eve and Chinese New Year’s Eve: 8am-12noon.

Our Customer Service Centre will be closed from 1.30pm on Friday, 30 October 2026 for a staff event.
Access our digital services and make e-payments at LTA | Digital Services.

For speed camera feedback and issues on driving offences (such as speeding, running red light and reckless driving), contact the Traffic Police. 

For Housing Development Board (HDB) car parks, visit the HDB website.

For Urban Redevelopment Authority (URA) car parks, contact URA via the URA website.

For private car parks matters, contact the building’s respective management body, or Management Corporation Strata Title (MCST). Find their contact details via the Building and Construction Authority (BCA) website. 

For feedback and queries on EZ-Link cards, concession cards and monthly travel cards, contact SimplyGo.

For feedback on bus and train services, contact the respective public transport operators:

• Go-Ahead Singapore 
• SBS Transit
• SMRT
• Tower Transit

For feedback on national issues, you may submit your feedback to REACH Government Feedback Unit. 

For feedback on municipal issues, you may submit your feedback through the OneService app.

Building and Construction Authority

Ministry of Transport

Public Transport Council